If you're not completely satisfied, simply send it back for a full refund.*
Already made a return request? Track now
*Purchase one of our selected phones from an eligible Samsung Experience store and try it out for up to 90 days from your purchase date. To be eligible for a full refund, phones must be returned undamaged and in full working condition. Terms & Conditions apply apply.
Buy one of our selected phones from a participating Samsung Experience store between August 24, 2020 and September 20, 2020
Enjoy your new phone for up to 90 days and discover all its exciting features.
If you’re not satisfied, submit a return request on this website and send us your phone for a full refund.
Receive your refund within 30 days of returning your phone, directly to your bank account or PayPal account.